{"id":3064,"date":"2024-12-24T20:25:42","date_gmt":"2024-12-24T20:25:42","guid":{"rendered":"https:\/\/etnalava.it\/?page_id=3064"},"modified":"2024-12-29T09:54:02","modified_gmt":"2024-12-29T09:54:02","slug":"privacy-information","status":"publish","type":"page","link":"https:\/\/etnalava.it\/en\/privacy-information\/","title":{"rendered":"Privacy information"},"content":{"rendered":"

Your privacy is important to us. On this page we explain how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016\/679)<\/strong> and other applicable regulations. <\/p>\n

Who we are<\/strong><\/h3>\n

Etna Lava is responsible for the processing of your personal data. If you have any questions or requests regarding this policy, you can contact us by email at info@etnalava.it or at our physical address Via Sant’Antonino 35 – Linguaglossa. <\/p>\n

What data we collect<\/strong><\/h3>\n
    \n
  1. Personal data provided by you<\/strong>
    \nWhen you contact us, book an excursion, or use our site, we may collect the following data:<\/p>\n
      \n
    • First and last name<\/li>\n
    • Email address<\/li>\n
    • Phone Number<\/li>\n
    • Payment details (if needed to complete a reservation)<\/li>\n<\/ul>\n<\/li>\n
    • Automatically collected data<\/strong>
      \nAs you browse our site, we collect information through cookies and similar technologies, such as:<\/p>\n
        \n
      • IP address<\/li>\n
      • Type of device<\/li>\n
      • Navigation preferences<\/li>\n
      • Pages visited and time spent on the site<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n

        How we use your data<\/strong><\/h3>\n

        We use your personal information to:<\/p>\n

          \n
        • Manage your reservations and deliver our services.<\/li>\n
        • Responding to your inquiries.<\/li>\n
        • Improving the user experience on our site.<\/li>\n
        • Send promotional communications (only with your consent).<\/li>\n<\/ul>\n

          We do not use your information for purposes other than those above, unless you have given us explicit consent.<\/p>\n

          Who we share your data with<\/strong><\/h3>\n

          Your personal information is not sold to third parties. However, we may share it with: <\/p>\n

            \n
          • Service providers<\/strong> (e.g., payment processors or email marketing services) to enable us to offer you our services.<\/li>\n
          • Competent authorities<\/strong>, if required by law or to protect our legal rights.<\/li>\n<\/ul>\n

            All of our suppliers comply with confidentiality and data protection obligations.<\/p>\n

            Data retention<\/strong><\/h3>\n

            We retain your information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.<\/p>\n

            Your rights<\/strong><\/h3>\n

            You have the right to:<\/p>\n

              \n
            • Access your personal data<\/strong>: you can request a copy of your data.<\/li>\n
            • Correct your information<\/strong>: if it is incorrect or incomplete.<\/li>\n
            • Delete your data<\/strong>: to the extent required by law.<\/li>\n
            • Limit treatment<\/strong>: under certain circumstances.<\/li>\n
            • Object to processing<\/strong>: if you no longer want us to use your data for specific purposes.<\/li>\n
            • Data portability<\/strong>: getting your data in a readable electronic format and transferring it to another service.<\/li>\n<\/ul>\n

              To exercise your rights, you can contact us at info@etnalava.it. We will respond to your requests within 30 days, except in complex cases. <\/p>\n

              Data Protection<\/strong><\/h3>\n

              We take technical and organizational measures to protect your data from unauthorized access, loss, or alteration. For example, we use encrypted connections (HTTPS) and limit data access to only authorized personnel. <\/p>\n

              Cookies and similar technologies<\/strong><\/h3>\n

              For more information about the use of cookies on our site, please see our [Politica sui Cookie](link to page).<\/p>\n

              Changes to the disclosure<\/strong><\/h3>\n

              This policy may be updated periodically to comply with new regulations or improvements to our services. We encourage you to check this page regularly to stay up-to-date. <\/p>\n

              Contact us<\/strong><\/h3>\n

              If you have any questions or concerns about our Privacy Policy or the processing of your data, please contact us at:<\/p>\n

                \n
              • Email: info@etnalava.it<\/li>\n
              • Address: 35 Via Sant’Antonino, Linguaglossa<\/li>\n<\/ul>\n

                Thank you for your trust! With Etna Lava, your privacy is always safe. <\/p>\n","protected":false},"excerpt":{"rendered":"

                Your privacy is important to us. On this page we explain how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016\/679) and other applicable regulations. Who we are Etna Lava is responsible for the processing of your personal data. If you have any […]<\/p>\n","protected":false},"author":1,"featured_media":2842,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-3064","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nPrivacy Information | Etna Lava<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/etnalava.it\/en\/privacy-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Information | Etna Lava\" \/>\n<meta property=\"og:description\" content=\"Your privacy is important to us. 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